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Hot fix versions 8.12 on June 29, 2012 and 8.13 on August 23, 2012 were given to users with a problem associated with certain touch screen monitors that the program would crash upon entering loads view. The solution was to allow loads view to appear in a pop-up window rather than the permanent form view.
A setting was added to the Preferences settings for 8.12 to allow a choice as to whether beam load view would appear in a pop up, and those users with the problem were instructed to select that setting. This setting appears in all subsequent versions of the program.
It was later discovered that several users with this problem had the Wacom 21UX touch screen and mouse. It has also been experienced by users with other touch screen devices.
Version 8.13 was distributed to a particular user with the same problem for column mode. For this version, column mode always appears in a pop-up window. As this user is the only report of column mode crashing due to touch screen devices, we hadn’t as yet added a setting to allow all users the choice of using a pop-up window.